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Description: Lunarpages offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Our state of the art datacenter, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. Our BGP4 routed gigabit fiber network is multi-homed with over 150 carriers, such as, Mzima Networks, Level3, NTT/Verio, Global Crossing, Genuity, SBC, Microsoft/MSN, AOL/TimeWarner, Japan Telecom, Hurricane Electric and Savvis.
The best equipment is only part of our approach. To make sure of complete customer satisfaction, Lunarpages has also implemented our proprietary Active Response Protocol . Our Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and our expert staff addresses the issue before it is a problem. Our protocols and infrastructure ensures that your business stays on line!
Our Team is composed of many of the best and brightest people with only two primary focuses: Customer Service and Support. (check it out for yourself, give us a call) We have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, we will fix it - if you don't understand something, we will explain it - we are proud of our service and our skills. In fact, we guarantee your satisfaction.
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| Resource Specification | | Address: | Lunarpages Division 100 East La Habra Blvd La Habra, CA 90631 | | Fax: | 714-521-8195 | | Country: | USA | | Overview: | I've always found the time to make a phone call or write an email of complaint when the service or product I have received has been poor, but rare is the time any of us, I think, stop to write a letter of thank you for superior service.
So, I just wanted to let you know that your service is by far the best I've worked with in my life, and I'm not just talking about webhosts. I have never had my questions answered so clearly, quickly, and courteously by any company or service provider I've dealt with. The email correspondences have been concise, easy to understand but not condescending, and polite. My phone contact was expedient, thorough, and patient as I repeatedly asked for clarification.
As an educator currently working specifically on team efficiency and effectiveness, I am simply amazed at the fact that EVERYONE I've interacted with from Lunarpages has been so consistently excellent. And, if there is parent company you'd like to see this, let me know and I'll be happy to give them a copy.
T. M. | | URL: | lunar-pages | | Date Added: | 12/05/2006 |
| Last Updated: | 12/05/2006 |
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